Internal Communications Partner

• Newly created role where you can have an impact
• High-performing, respected organisation in Sydney CBD
• Flexible hybrid working environment (3 days working from home)

Looking for an opportunity to shape how an organisation communicates, connects and navigates change?
At EWON, we provide consumers with independent, free, informal dispute resolution services in the energy and water sectors. We strive to achieve fair and reasonable complaint outcomes, and our vision is for all NSW people to have equal and affordable access to energy and water products and services. Joining our team offers a unique career experience in a dynamic and rewarding environment.


About the Role
The Internal Communications Partner plays a key role in strengthening organisational culture, employee engagement, and change readiness through clear, timely, and compelling communication.
You will lead the design, development and implementation of EWON’s internal communications strategy, partnering with leaders to elevate communication capability across the organisation. The role also provides expert advice and hands-on delivery of communications and engagement activities to support operational and strategic change initiatives.


Key Accountabilities

• Lead the development and implementation of EWON’s internal communications strategy and supporting plans.
• Develop and deliver clear, consistent and engaging communications that strengthen culture and alignment.
• Partner with leaders to plan and deliver effective communication for key initiatives.
• Provide communications support and advice for change initiatives, including system, process, and service delivery changes
• Manage and continuously improve internal communication channels, including EWON’s intranet
• Coordinate employee events including wellbeing, engagement and recognition.

Required Skills and Experience

• Tertiary qualifications in a relevant field or equivalent experience.
• Previous experience developing and delivering internal communications strategies aligned to organisational objectives.
• Experience supporting change initiatives through effective communication and engagement approaches.
• Excellent writing and editing skills.
• Experience using a range of communication channels and platforms.
• Well-developed stakeholder engagement and relationship-building skills.
• Highly organised with the ability to juggle multiple deadlines
• Solution focused, practical and adaptable approach.
• Comfortable balancing strategic and hands on aspects of the role.
• Experience working as part of a People & Culture team is desirable.

What we can offer you

• Flexible hybrid working arrangements.
• Additional leave benefits including birthday leave and 12 days annual sick/carer’s leave.
• Life and salary continuance insurance.
• Ongoing professional development and career growth.
• An exciting wellbeing program.
• Positive culture and high employee engagement.

Applications
If you are ready to take the next step in your career and become part of our dynamic team, then we'd love to hear from you.
To apply, please visit the recruitment portal on our Careers page. Your application should include a:

• current resume
• cover letter outlining why you are interested in the role, and how your skills and experience meet the required skills and experience set out above.

To find out more about working at EWON and to view the position description, visit our website: www.ewon.com.au.

Any questions prior to applying can be directed to .

Applications close Tuesday 26 May 2026.


EWON Equal Opportunity Statement
At EWON we are committed to an inclusive culture and continue to strive for diverse representation that reflects the communities in which we work, and in which our members operate.
We welcome and encourage applications from all gender identities, disabilities, ages, religions, ethnicities and cultures, and particularly encourage First Nations people to apply.
We provide appropriate assistance for candidates with disabilities or special needs throughout the recruitment process upon request.

• Applications from agencies will not be considered at this time.
• Please note that only shortlisted applicants will be contacted.